Tiaki Wai is the new organisation that will deliver drinking water, wastewater and stormwater services across Lower Hutt, Porirua, Upper Hutt and Wellington from 1 July 2026.

Tiaki Wai is currently seeking feedback on the draft Water Services Strategy, Customer Charter and Significance and Engagement Policy. Together, these documents provide information about what Tiaki Wai intends to do, how water services will be paid for, what they you can expect from your new water services provider, and how you can expect to be engaged with.

You have until 22 April 2026 to let Tiaki Wai know what you think. Find out more and have your say at Have Your Say Tiaki Wai (https://haveyoursay.tiakiwai.co.nz/).